Yet some employers insist it’s vital to get together in person — to collaborate, develop skills, create a sense of belonging, network and mentor.
McKinsey warned of this disconnect in a July report titled “It’s time for leaders to get real about hybrid.”
Companies want to bring workers back to the office in large numbers, but employees are resisting, and that could drive people away. Nearly 4 million U.S. workers quit their jobs in April, the highest monthly number on record.
“Employers must confront the broadening disconnect between how they and their employees see the future,” the McKinsey report said. “At best, the rosy messaging of a grand return to the office is falling flat.”
At worst, it could lead to waves of departures, what McKinsey called “the great attrition” of 2021 and beyond.
The path forward starts with acknowledging it will take time to figure this out, said Mihir Mysore, co-author of the report and partner in McKinsey’s Houston office. It’s difficult, he said, to disentangle conflicting messages from employees.
They often complain about not being able to unplug from the job and keep personal lives separate, which suggests remote work is causing burnout. They also say they don’t want to return to the office because of the mental stress, which suggests they want to keep working from home.
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